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US tariff refunds move closer as customs systems adapt to process large-scale repayments

The process of refunding tariffs to US importers is beginning to take shape following the Supreme Court’s decision to strike down duties imposed under emergency powers. 

US Customs and Border Protection (CBP) is developing a dedicated system within its Automated Commercial Environment to handle what is expected to be one of the largest refund exercises undertaken by the agency.

The process is being designed around four key stages: claim submission, automated validation and recalculation of duties, review and liquidation, and final refund payment. Importers will be required to submit detailed entry data, which the system will validate before calculating the amounts owed and issuing repayments electronically.

Although progress is being made, the scale of the task remains considerable. Tens of millions of entries are potentially affected, and the volume of data required means the process cannot be implemented immediately. Current timelines suggest the system will take several weeks to become fully operational, with further updates expected as development continues.

Data requirements will increase scrutiny on historical entries

The refund process will require importers to provide a comprehensive dataset covering entries where tariffs were paid. This includes classification details, country of origin, entry numbers, duty amounts and supporting documentation.

As a result, the process is likely to do more than simply return funds. By consolidating this level of information into a single submission, it effectively creates a detailed audit trail of past imports.

For businesses, this increases the importance of data accuracy and consistency. Any discrepancies in classification, valuation or origin could trigger further review, potentially extending timelines or leading to additional compliance checks.

Despite the scale of the opportunity, readiness across the importing community remains relatively low.

Only a small proportion of eligible importers have completed the necessary setup to receive refunds electronically. Until this process is finalised, any payments issued may be rejected, delaying recovery of funds.

At the same time, recent changes to US customs requirements mean that more detailed shipment information is already being requested earlier in the import process. Combined with the refund requirements, this is increasing the administrative burden on importers.

Submitting claims without fully validating the underlying data may expose businesses to additional scrutiny. Conversely, delaying preparation could result in slower access to funds once the system becomes fully operational.

This creates a balance between speed and compliance, where careful preparation is likely to be the most effective strategy.

Technology and expertise will play a critical role

Given the volume of entries and the level of detail required, technology is expected to play an increasingly important role in managing the process.

Automated systems can help organise entry data, validate submissions and identify inconsistencies before claims are filed. At the same time, experienced customs oversight remains essential to ensure that filings are accurate and aligned with regulatory requirements.

For many importers, this combination of technology and expertise will be key to navigating what is likely to be a complex and closely monitored process.

The tariff refund process presents a clear financial opportunity, but it also requires careful handling of data, compliance and submission timing.

Metro combines its US presence, local customs brokerage expertise and advanced systems, including its AI and machine-learning powered CuDoS platform, to support the CBP refund process - helping customers prepare accurate, compliant claims.

If you want to understand what you may be owed and how to approach the refund process with confidence, EMAIL Andrew Smith, Managing Director at Metro, to discuss how Metro’s US customs team can support your submission strategy.

Salalah

Drones strike Gulf hubs as air and sea freight networks tighten

Security incidents on 11 March have added further pressure to global freight networks already affected by disruption across the Middle East.

A drone strike at the Port of Salalah in Oman hit fuel storage tanks, forcing the suspension of port operations and bunkering activity at one of the region’s key container transhipment and fuel supply hubs. Salalah is a critical location for vessel refuelling and cargo transfers in the Arabian Sea, and any interruption to bunkering services can affect shipping schedules and vessel routing across multiple trade lanes.

Initial assessments indicate both port operations and bunker supply remain suspended while the extent of the damage is evaluated. The incident follows earlier security events near the port and additional reported attacks affecting nearby Duqm, increasing concern over the resilience of key logistics infrastructure in the region.

At the same time, Dubai International Airport temporarily halted operations after a drone strike nearby wounded four people on the morning of 11 March. Flights have since resumed, but the incident briefly disrupted one of the world’s busiest international aviation hubs and a critical gateway for global air cargo flows.

Port congestion risk rising

The operational disruption comes at a time when global container shipping networks remain highly sensitive to sudden shocks.

When vessels are diverted or delayed, shipping networks can rapidly move from normal operations to congestion. Cargo diverted from disrupted Gulf ports is already being redirected to other locations, with India’s west coast ports among the first to experience increased volumes.

Shipping networks remain vulnerable because delays compound quickly across vessel rotations.  In 2025, Red Sea re-routings took about 9% of capacity out of the system, while port congestion took out a further 10%. That’s capacity lost, not because the ships didn’t exist, but because delays made them non-functional.

The current situation’s risk comes in two parts. First, as carriers abandon Suez transits because of the new strikes, schedules shift unevenly back toward the Cape of Good Hope. And as carriers move at different cadences, it creates vessel bunching, port congestion and massive service instability.

Secondly, the blockade of the Strait of Hormuz has trapped vessels and forced carriers to suspend transits, creating a sudden loss of capacity that is rippling through the whole supply chain.

Air cargo capacity tightening across global routes

Air freight markets are also tightening as disruption across Middle Eastern aviation hubs affects global cargo connectivity.

Many international air cargo supply chains rely on Gulf carriers and airports as transit points between Asia, Europe and North America. When these hubs face operational disruption or flight cancellations, cargo must be rerouted through alternative airports and airlines.

The impact is already visible in export markets heavily dependent on these connections. In Bangladesh, where around 60% of air cargo typically moves through Middle Eastern hubs, hundreds of flights have been cancelled since late February.

As a result, air freight rates to Europe have more than tripled, while rates to the United States have almost doubled, reflecting the sudden shortage of available capacity.

What this means for shippers

The attacks on Salalah and the temporary disruption at Dubai International Airport highlight how quickly events in the region can affect global logistics infrastructure.

For shippers, the immediate risks include reduced air cargo capacity, potential vessel delays linked to bunkering disruption, and increased pressure on alternative ports and airports as cargo flows are redirected.

Metro is monitoring developments across Middle Eastern ports, airports and carrier networks and will continue to provide updates as the situation evolves.

If your shipments move through affected trade lanes, contact your Metro account manager to review routing options and ensure your supply chain remains resilient as conditions develop.

shopping

EU insights for ambitious UK retailers and brands

As global trade patterns shift and US tariffs reshape export economics, many UK fashion brands are re-evaluating where growth will come from next.

For an increasing number, the answer is closer to home. The European Union — a £250bn clothing market — is once again becoming a strategic priority for scalable, lower-risk international expansion.

At Metro, we are seeing a clear trend: brands that previously focused on the US are now actively re-establishing or expanding EU operations. The commercial logic is compelling, but success depends on understanding the operational realities.

Europe makes strategic sense again

Under the UK-EU Trade and Co-operation Agreement, most qualifying UK goods can enter the EU tariff-free, provided rules of origin are met.

Compared with elevated US baseline tariffs and longer transatlantic lead times, the EU offers:

  • Shorter transit times
  • Lower freight costs
  • Established e-commerce and wholesale networks
  • Cultural and style alignment
  • A large, affluent consumer base

However, while tariffs may be reduced, compliance complexity remains.

The EU opportunity is real — but it is not frictionless. Brands need to approach it strategically, with proper customs planning, VAT management and logistics alignment from day one.

Choosing your route to market

There is no single entry model. Most successful brands adopt a hybrid approach.

Marketplace Partnerships

Many UK retailers are leveraging major EU marketplaces to accelerate scale.

Benefits:

  • Immediate access to multiple markets
  • Localised checkout and VAT handling
  • Established logistics networks
  • Faster delivery and returns

However, marketplace integration is not a silver bullet. Service charges, data integration, and margin considerations must be assessed carefully.

Establishing an EU entity

Setting up a legal entity in an EU member state has become more streamlined post-Brexit.

While it requires tax and legal advice, having an EU-based operation can:

  • Simplify VAT registration
  • Improve customer experience
  • Reduce cross-border friction
  • Enable more seamless returns management

Many exporters continue to route EU goods via the Netherlands due to infrastructure strength and customs efficiency.

Wholesale & distribution

Wholesale partnerships remain a powerful growth lever.

Brands are:

  • Partnering with department stores and independents
  • Appointing local distributors in key territories
  • Entering market-by-market rather than pan-EU immediately

Europe is not homogenous. Germany is not Spain. Italy is not Poland.

Localised strategy is essential.

De-minimis changes & customs evolution

The EU is ending its €150 de minimis duty exemption.

In 2024 alone, 4.6 billion low-value consignments entered the EU under this regime. 

Regulatory tightening aims to improve compliance and level competition.

Key implications:

  • Additional handling fees likely
  • Greater customs scrutiny
  • VAT management changes
  • Phasing out of the Import One Stop Shop (IOSS)
  • Introduction of the EU Customs Data Hub (from 2028)

Regulatory tightening increases compliance cost in the short term, but it also creates opportunity. Brands that invest in structured customs processes now will gain competitive advantage as enforcement strengthens.

Ship from UK or hold EU stock?

Many retailers initially ship EU orders from their UK hub, often supported by limited EU warehousing.

As volumes grow, models evolve toward:

  • EU-based fulfilment centres
  • Regional distribution capability
  • Consolidated inventory hubs
  • Faster returns processing

Efficient third-party logistics support is critical, particularly for managing VAT, customs documentation, and reverse logistics.

Sustainability & regulatory compliance

The EU remains at the forefront of sustainability regulation.

Fashion exporters must prepare for:

  • Ecodesign for Sustainable Products Regulation (ESPR)
  • Digital product passports
  • Product Environmental Footprint (PEF) requirements

Sustainability compliance in the EU is no longer a branding choice, it is market access infrastructure.

Brands that build traceability into supply chains now will be better positioned globally as similar standards emerge elsewhere.

Long-term thinking wins

Recent tariff volatility has reinforced one lesson: international expansion requires a long-term horizon.

Successful EU strategies typically:

  • Combine DTC, wholesale and marketplace channels
  • Phase entry by priority markets
  • Invest in compliance early
  • Build local partnerships
  • Use logistics as a competitive advantage

Europe’s scale, proximity and consumer alignment make it a logical next growth chapter for UK fashion brands.

But operational detail determines commercial success.

Final thoughts

The EU is not a return to pre-Brexit simplicity, but it is a structured, opportunity-rich market for brands willing to approach it strategically.

Entering Europe successfully isn’t about finding demand — demand is there. Metro’s experts can help you design the right logistics, compliance and localisation model to serve it efficiently.

For UK retailers ready to expand, Europe is no longer a fallback market.

It is becoming the priority again.

To learn about our EU-wide logistics, compliance and localisation services, and how we can help you grow your business in the EU with confidence, please EMAIL our Managing Director Andrew Smith.

stop trade

Customs is the bottleneck in global trade — Metro is removing it

The Global Trade Observatory Outlook 2026, based on insights from more than 3,500 senior supply chain executives globally, delivers a clear message: customs is now the single biggest operational constraint in global trade. 

According to the report:

  • 60% of executives cite customs clearance as the leading cause of disruption.
  • 36% rank trade facilitation among the top policy priorities for enabling growth.

At a time when 94% still expect trade growth, the implication is clear: growth is possible, but only if border friction is controlled.

For importers and exporters, speed through borders is now as important as speed of transit.

Border Friction Is No Longer a Back-Office Issue

Customs delays today are not just administrative inconveniences. They create:

  • Demurrage and storage costs
  • Production stoppages
  • Missed retail windows
  • Inventory distortion
  • Reputational risk

As supply chains diversify and multi-origin sourcing becomes more diverse, compliance complexity increases. Different rules of origin, changing tariff regimes, sanctions screening, high-risk product categories and new digital reporting requirements all increase exposure.

The Global Trade Observatory findings confirm what many businesses already feel: border friction is now the pressure point in supply chain resilience and execution at customs is no longer a milestone, it is a strategic necessity.

Metro’s Customs Brokerage: Built for Complexity

Metro’s Customs Compliance Services are designed specifically for this environment of volatility and regulatory intensity. 

Our AEO-accredited team manage the full spectrum of customs requirements, including:

  • Permanent and temporary imports
  • Transit (T1) procedures
  • Specialised food and high-risk product declarations
  • UK, EU and USA clearance at all ports
  • Sanctions-origin advisory and exemption cases

This is not simply about filing entries, it is about total compliance and controlling risk before it materialises.

For example:

  • 99.8% of food shipments clear without delay, with IPAFFS paperwork typically submitted within one hour of receiving slaughterhouse documentation.
  • Export declarations are routinely processed within 30–120 minutes.
  • Secureduty refunds through proactive review and HMRC engagement.

CuDoS: AI-Driven Customs Intelligence

Metro’s AI-driven CuDoS platform automates compliance for complex, multi-line entries. 

  • Aggregates multi-line invoices (300+ lines)
  • Reduces manual processing by 70%
  • Achieves 99.3% first-time declaration accuracy
  • Completes complex entries in under two hours

In a market where manual processes can take 6–24 hours and error rates remain high, automation and AI-driven validation are competitive advantage.

From Compliance to Competitive Advantage

The Global Trade Observatory Outlook highlights how trade growth will continue despite uncertainty, but only for those who can navigate friction effectively, and customs sits at the centre of that challenge.

As supplier diversification increases and new trade corridors open, customs complexity rises. Multi-origin supply chains multiply declaration volumes and compliance touch-points.

Without disciplined brokerage and intelligent automation, delays compound quickly.

The Global Trade Observatory data confirms that customs is now the primary bottleneck in global trade. 

Metro’s mission is simple: remove that bottleneck.

If your business is experiencing clearance delays, compliance pressure, or escalating duty exposure, Metro’s Customs Compliance team and CuDoS platform deliver measurable performance improvements in speed, accuracy and cost control. EMAIL managing director, Andrew Smith, to learn more.