Metro Great Place to Work 2

Metro is a certified Great Place to Work

Apr 17, 2024 | ,

Metro has been officially certified as a Great Place to Work, in an accreditation that recognises our commitment to create an outstanding, rewarding workplace, with a strong focus on building a positive culture and supporting individuals.

Great Place To Work (GPTW) Certification recognises employers who create an outstanding employee experience and is dependent on the successful completion of a two-step process that includes surveying employees and an audit of their workplace.

Anonymous employee feedback, independent auditing and expert analysis determine the certification outcome which, if successful helps job seekers identify an employer that genuinely offers a great company to work for.

The Great Place to Work team applies data from thousands of organisations to gain deeper insights, with targeted feedback and benchmarking to encourage continuous improvement. 

We wanted to see how we compared to industry peers and other businesses, but also to listen to where we can improve, so that we can be the ’employer of choice’ for the next generation of logistics and supply chain professionals.

Going through the GPTW certification provides a comprehensive measure of employee engagement, trust, wellbeing, HR and management practices, with Metro’s combined scorecard 40% above the threshold required to become Great Place to Work certified.

Metro’s Managing Director, Grant Liddell said “This is another important milestone in Metro becoming the employer of choice in our industry and I am personally delighted to know that my colleagues enjoy our work culture, feel safe, valued and treated fairly.” 

“I know that Metro is a great company to work for and this certification will attract new talent to share that experience, because it gives our HR team a recruiting advantage. They can demonstrate a globally recognised and research-backed verification of positive employee experiences that define a Great Place To Work.”

If you, or someone you know, would like to work with a progressive colleague-focused business, please EMAIL Paul Moss a CV, with covering letter.

metro tech

2024 tech road-map

Mar 20, 2024 | , , ,

Metro has been innovating leading-edge supply chain management, tracking and business-process technology for 20 years and in 2024 we will continue to increase our ability to integrate with stakeholders, share real-time data, accelerate workflows, automate processes and optimise our customers’ supply chains.

In 2024 we continue to focus on the core pillars of our technology strategy:

  • DigitalisationThe continued adoption of digital technologies that improve processes and create new opportunities
  • Digital twin: Creating indistinguishable digital counterparts to the physical supply chain
  • Platform Engineering: Accelerated development in customer facing applications
  • Big data: Integrate, manage, and analyse to uncover and deliver business value

The last quarter planning of 2023, including our cross-functional workshops, provided the springboard and momentum to start delivering against our product roadmap objectives, with the team achieving early successes in 2024 including:

January

  • Deployed comprehensive updates to our vessel tracking capability in MVT Track & Trace to provide customers with enhanced visibility, deviation reporting and insights resulting from the Red Sea crisis disruption
  • Development, launch and deployment of bespoke applications to provide enhanced control, visibility and regulatory compliance in specific parts of the supply chain for FMCG, Retail and Industrial & Manufacturing customers

February

  • Successfully completed the final cut-over from our legacy TMS to CargoWise CW1 product and initiated a continuous improvement programme to identify where we can drive further optimisation of business processes, with a blend of technology and automation
  • Successfully completed multiple system integrations to both customer facing (x6) and 3rd party (x1) systems
  • Initiated our ISO27001 information security accreditation, to demonstrate our commitment to compliance and cyber security practices in building customer confidence of our technology offering

March

  • Launched enhancements to our CW1 TMS and CUDOS customs platform application which further improves our customs clearance times and service delivery to customer
  • Further development to the Metro rebranding and new website, that showcases our services and commitment to deliver for our customers

These early successes spur us on to continue the delivery of our ambitious 2024-2025 plans.

We are excited to announce that we will be expanding the technical solutions team and, as part of our global strategy, we will leverage our wholly owned office in Chennai, India to base local developer talent to accelerate the pace of delivery.

We are confident that complementing our existing team with a cohort of colleagues in India will bring valuable insights, expertise, and creativity to our projects and help us achieve our vision.

If you know any high performing developers in India who are looking to join a dynamic, forward thinking and technology focused freight forwarder, please encourage them to submit their CV, via our careers page.

We are excited for what 2024 will bring and how our technology roadmap will aid the delivery of Metro’s strategic objectives.

Metro is leading the industry in developing the technologies and platforms that simplify and enhance optimal supply chain management.

Visibility, control, environmental, and customs modules, blend together with integrations of critical digital trade documents, including electronic bills of lading (eBL) to provide an unparalleled supply chain platform.

EMAIL Ian Powell for further Information on our digital capabilities and how we can support your global trade and business growth ambitions.

BIFA add Metro to critical Brexit list

Driving road freight excellence

Mar 11, 2024 | , , ,

Into his second year Metro’s European Director, Richard Gibbs, updates us on his mission to develop the infrastructure, systems and services that will provide the best European transport solutions, for effectiveness and cost efficiency. 

“Metro has expanded its European road freight platform considerably in 2023, growing the dedicated commercial and operational team by 12 and we are forecasting the continuation of this trajectory in 2024, with a 100% further increase in shipment numbers.

European road freight, cross-trade movements and associated customs operations are managed by teams located at our Global HQ in Birmingham, Manchester and Desford.

These dedicated road freight teams leverage their extensive knowledge, market expertise and unrivalled customer service to deliver efficient, road transport solutions, with full visibility and dashboard control available via the MVT supply chain management platform.

It is the teams’ attention to detail and focus on the little things that achieves the ideal balance of lead-time, capacity, frequency and cost, to transform standard road freight services into something very special, that meet every supply chain need.

Departing daily from around the UK and Europe; our secure full load services embrace general cargo, temperature-controlled, garment logistics and out-of-gauge shipments.

Larger part-load movements, over 1,500 kilos, are collected, transported and delivered on the same vehicle which ensure maximum reliability, security and speed.

For urgent shipments we provide an all-in price, transit time and booking for European Express van shipments, including guaranteed next day delivery.

With defined departure and delivery dates, our groupage services are the perfect economical solution for smaller cargo loads. Reliable door-to-door solutions, with easy booking, seamless customs processing and online tracking.

Cargo is received continuously at our midlands hub and continental freight centres for daily groupage departures to and from destinations across Europe, with Q2 expansion of groupage services to/from France/Germany/Benelux/Turkey and Iberia.

Continued growth in customer demand and team members means the team in Manchester has recently increased its office footprint (see pics below) and their road freight colleagues in Desford are in the process of relocating to a new location, which is 500% larger in Earl Shilton, Leicestershire.”

To learn more about our European capability, including FTL/LTL, groupage, express, customs brokerage (CuDoS) and distribution (DDP) solutions EMAIL Richard Gibbs.

Metro etching

Metro’s Business development Director

Feb 21, 2024 |

With over ten years in commercial management, we are very pleased to welcome our new Business Development Director, Emiliano Muco BSc (Finance). Since graduating from the University of Hertfordshire Emiliano has held a variety of roles with some of the biggest names in freight forwarding and brings a wealth of experience covering all modes and geographies.

Emiliano joins the business at an exciting time, as Metro undergoes its biggest transformation in years, with new leadership, new senior management team, new branding, enhanced technology and a renewed focus on people development, customer service and business growth.

As Metro moves forward, Emiliano’s wide ranging experience will be invaluable in developing our full portfolio of services, encompassing global multi-modal transport, customs brokerage, supply chain management, 4PL and contract logistics.

Talking about his new role, Emiliano said. “With a large forwarder’s capability and a small forwarder’s customer focus, Metro already provides its customers with significant benefits, but when you combine those USPs with their leading-edge technology, it takes the Metro proposition to a whole different level. I am genuinely excited by my opportunity here.”

Grant Liddell, Metro’s managing director. “We welcome Emiliano to the team and wish him every success in his new role. His skills, experiences and accomplishments will be invaluable in helping us to increase our market share, customer base, and profitability. Emiliano will play a pivotal role in developing our service portfolio and driving revenue growth by identifying new business opportunities and expanding Metro’s presence in our markets.”

As of the middle of February, Emiliano is six weeks into his new Metro role and just four weeks away from his first baby’s due date!

If you need a second opinion on a logistics question or have a tender coming up soon, there is still time to EMAIL Emiliano before he starts his paternity leave.

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