Security Alert: Sophisticated Email Scam Targeting Businesses

Metro has recently detected and blocked a highly targeted spear‑phishing campaign designed to deceive recipients and obtain sensitive information. 

The emails are sophisticated, imitating genuine correspondence and attempting to impersonate known contacts.

Our investigation shows that the campaign originated from a third‑party domain and compromised credentials. Thanks to our robust cyber‑security monitoring and the vigilance of our team, this activity was quickly identified, contained, and prevented. Metro’s systems, data, and banking details remain completely secure and  not compromised.

We are actively assisting the affected third party with their investigation and continue to strengthen our own security policies to protect against evolving threats.

How to Protect Yourself

To help safeguard your information and ensure secure communication with Metro, please keep the following in mind:

• Bank account updates – Metro follows strict verification procedures before making any changes. We will never rely on instructions sent by email alone.
• No banking changes – Metro’s bank details have not changed. Any message claiming otherwise is fraudulent.
• Stay alert – Treat unexpected or suspicious emails with caution, especially those requesting sensitive information or payment details.
• Verify requests – Always confirm any unusual request by contacting Metro directly using the official contact details you already have.
• Report it – Forward any suspicious messages to our security team: servicedesk@myvisibilitytool.com

Protecting your information and ours is a top priority. We are continually monitoring for emerging threats, enhancing our security measures, and working closely with trusted partners to safeguard your business.

Thank you for your continued trust. If you have any questions or concerns, please contact Metro’s IT/Security team at servicedesk@myvisibilitytool.com.