Apprentice

Investing in People and Expertise: Developing Metro’s Capability for the Long Term

May 28, 2026

Metro’s growth strategy is built on people, as much as on network and technology,  strengthening capability, consistency and culture across our global business.

Two recent initiatives that bring that to life are Metro's Product Training programme and Graduate Development Programme.

Keeping our expertise sharp

Real value for customers comes not only from what we can do, but from how clearly and confidently we can explain it and apply it to their needs. To support that, we have launched a series of newly curated Metro Product Training sessions designed to give colleagues across our global network a clear, current and consistent understanding of our full service offering.

The programme spans the breadth of Metro’s capabilities across Ocean, Air, European Road, Brokerage and Technology, alongside updates from across the wider GB Global group. This integrated approach encourages teams to think beyond individual products and build more joined‑up, strategic solutions that draw on multiple modes, regions and specialist services.

Take‑up across the business has been superb, reflecting the commitment to continuous improvement that underpins our new values of being Customer‑First, Committed, Innovative, Progressive and Agile. 

The engagement we are seeing ensures colleagues are equipped to hold informed, solution‑focused conversations, whether they are dealing with day‑to‑day shipments or complex, time‑critical supply chains.

Importantly, we are also opening sessions to selected customers over the coming weeks. These will provide an opportunity to look “under the bonnet” of our capabilities, understand how different services can be combined in practice, and explore where we can add further value to your operations. If you are interested in joining a future session, please get in touch with your usual Metro contact.

Building the next generation: Metro’s Graduate Development Programme

Alongside developing existing colleagues, we are investing heavily in the next generation of talent. Our tailored Graduate Development Programme, launched earlier this year, has already attracted more than 800 applicants – a clear sign that logistics and supply chain are increasingly seen as dynamic, long‑term career paths.

The programme offers a structured, immersive introduction to the industry. Graduates will rotate through key areas of the business, including air, ocean, road, brokerage, commercial and central support functions, combining hands‑on operational experience with structured learning and cross‑functional projects. From day one, they will work within a framework that blends real responsibility, mentoring, workshops and performance development, so they are not just observing the industry but actively contributing to it.

The recruitment process has been highly competitive, with multiple stages designed to assess potential, capability and alignment with Metro’s values and culture. We are now preparing to host two assessment centres for a final group of high‑calibre candidates, ahead of an autumn start for our first cohort. Successful graduates will move into permanent roles with clear progression pathways and the support needed to grow into future specialists and leaders.

A joined‑up approach to people, capability and culture

These initiatives sit alongside broader investments in people and organisational development, including our leadership development programmes, refreshed management training, enhanced onboarding and the rollout of our digital learning platform, all aimed at ensuring colleagues have the skills and tools they need in a fast‑moving, technology‑enabled logistics environment.

Together, the Product Training and Graduate Development programmes reflect the same core objective: to build a strong, values‑driven organisation that can support customers with consistent quality, deep expertise and proactive thinking, today and in the years ahead.

Summing up both initiatives, Paul Moss, HR Director, commented:

“Bringing new talent into our industry is essential—not just for Metro, but for the long-term strength of the sector as a whole. What has been particularly encouraging is the level of interest we’ve seen, and the calibre of candidates engaging with the programme. Our focus is on providing a structured, meaningful development experience that equips graduates with the skills, exposure, and confidence to build successful careers within logistics and supply chain. In turn, this ensures we continue to deliver the quality, innovation, and expertise our customers expect.”

If you, or someone you know, would like to work with a progressive colleague-focused business, please EMAIL Paul Moss, a CV and covering letter.