At Metro, we don’t just move freight - we move boundaries. Powered by cutting-edge technology and driven by passionate people, we deliver world-class import/export solutions across air, ocean, and road freight, as well as supply chain management and specialist services in retail, manufacturing, automotive and chemical sectors amongst others.
We’re looking for a proactive, detail-oriented, and an exceptional communicator to join our high-performing team based at our Birmingham Business Park HQ as a Business Support Administrator.
The Business Support Administrator role focuses on providing comprehensive administrative support to the business and assisting the Business Support Manager in diary and office management tasks. Key responsibilities include maintaining data integrity across various platforms, coordinating meetings, organising events, ensuring seamless communication with stakeholders, and day to day administration tasks that support the wider business. The role requires discretion in handling sensitive information too and offers opportunities to work closely with senior leadership.
If you thrive in a fast-paced environment, love solving problems, and want to be part of a company that values innovation and growth - this is your next career move.
What You’ll Be Doing
As part of our Business Support team, your role will include:
- Support with arranging and facilitating meetings including preparing agendas, distributing materials, and taking minutes as required (internal and external).
- Maintain and manage company mailing list (currently via Mailchimp) to ensure data is accurately held, regularly updated and maintained.
- Arrange domestic travel logistics, including train tickets, accommodations and transportation. As well as preparing detailed itineraries and travel packs for the Board and Directors as required.
- Assist in maintaining accurate company documentation and ensuring corporate presentations are up to date.
- Support with tender documentation and liaise with the Key Accounts team for submission requirements.
- Assist in the organisation of special events, conferences, and off-site meetings.
What You’ll Bring
We’re looking for someone who’s not just organised, but passionate about supporting Senior Leaders. You’ll need:
- Minimum 1 years’ experience as an Administrator in an office environment
- Exceptional organisational and time-management skills.
- Strong written and verbal communication abilities.
- Proficiency in office software and calendar management tools.
- Discretion and confidentiality in handling sensitive information.
- Ability to work independently, prioritise tasks, and meet deadlines.
- Excellent interpersonal skills and a professional demeanour.
- Bachelor's degree or relevant certification is a plus.
- Ideal candidate will have previous experience in minute taking and database management.
Please note, this role will require you to work full time in the office - There is no option for Hybrid Working